Privacy Policy
Last updated: May 20, 2024 9:08 PM
We value your privacy very highly. Please read this Privacy Policy carefully before using the https://redcityimpressions.com Website (the “Website”) operated by RCI Group of Companies, a(n) Corporation formed in Alberta, Canada (“us,” “we,” “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.
What information we collect, where we get this information, how we use this information, what happens if we don’t have it, and the legal basis for processing this information
We collect and store any and all information that you enter on this Website. We collect and store the following information about you:
Identifying information – Name
Specific piece of information
Legal basis for processing this information
- The user has provided consent to the processing of their information;
- Processing is necessary to perform a contract with the user;
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
- Processing is necessary for compliance with a legal obligation.
Where we get this information
- Information submitted by the consumer;
- Social networks;
- Surveys;
- Tracking pixels;
- The observation and recording of activities by the business, such as through the use of cookies.
How we use this information
- Analytics;
- Auditing compliance;
- Auditing transactions that the consumer has entered into;
- Counting ad impressions to unique visitors;
- Enforcing our Terms of Service;
- Marketing and advertising;
- Participation in surveys and contests;
- Performing services;
- Processing or fulfilling orders or transactions;
- Processing payments;
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
- Providing customer service;
- Providing financing;
- Resolving disputes;
- Targeted advertising;
- Undertaking activities to verify or maintain the quality or safety of our services or devices;
- Verifying customer information.
What happens if we don’t have this information
- Our use of your data for analytics will not be possible;
- Our use of your data for auditing compliance will not be possible;
- Our use of your data for auditing transactions that the consumer has entered into will not be possible;
- Our use of your data for counting ad impressions to unique visitors will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for participation in surveys and contests will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for processing or fulfilling orders or transactions will not be possible;
- Our use of your data for processing payments will not be possible;
- Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for providing financing will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for targeted advertising will not be possible;
- Our use of your data for undertaking activities to verify or maintain the quality or safety of our services or devices will not be possible;
- Our use of your data for verifying customer information will not be possible.
Identifying information – Postal / Shipping address
Specific piece of information
Legal basis for processing this information
- The user has provided consent to the processing of their information;
- Processing is necessary to perform a contract with the user;
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
- Processing is necessary for compliance with a legal obligation.
Where we get this information
- Information submitted by the consumer;
- Social networks;
- Surveys;
- Tracking pixels;
- The observation and recording of activities by the business, such as through the use of cookies.
How we use this information
- Analytics;
- Auditing compliance;
- Auditing transactions that the consumer has entered into;
- Counting ad impressions to unique visitors;
- Enforcing our Terms of Service;
- Marketing and advertising;
- Participation in surveys and contests;
- Performing services;
- Providing customer service;
- Providing financing;
- Resolving disputes;
- Targeted advertising;
- Undertaking activities to verify or maintain the quality or safety of our services or devices;
- Verifying customer information.
What happens if we don’t have this information
- Our use of your data for analytics will not be possible;
- Our use of your data for auditing compliance will not be possible;
- Our use of your data for auditing transactions that the consumer has entered into will not be possible;
- Our use of your data for counting ad impressions to unique visitors will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for participation in surveys and contests will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for providing financing will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for targeted advertising will not be possible;
- Our use of your data for undertaking activities to verify or maintain the quality or safety of our services or devices will not be possible;
- Our use of your data for verifying customer information will not be possible.
Identifying information – Billing address
Specific piece of information
Legal basis for processing this information
- The user has provided consent to the processing of their information;
- Processing is necessary to perform a contract with the user;
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
- Processing is necessary for compliance with a legal obligation.
Where we get this information
- Information submitted by the consumer;
- Social networks;
- Surveys;
- Tracking pixels;
- The observation and recording of activities by the business, such as through the use of cookies.
How we use this information
- Analytics;
- Auditing compliance;
- Auditing transactions that the consumer has entered into;
- Counting ad impressions to unique visitors;
- Enforcing our Terms of Service;
- Marketing and advertising;
- Participation in surveys and contests;
- Performing services;
- Providing customer service;
- Providing financing;
- Resolving disputes;
- Targeted advertising;
- Undertaking activities to verify or maintain the quality or safety of our services or devices;
- Verifying customer information.
What happens if we don’t have this information
- Our use of your data for analytics will not be possible;
- Our use of your data for auditing compliance will not be possible;
- Our use of your data for auditing transactions that the consumer has entered into will not be possible;
- Our use of your data for counting ad impressions to unique visitors will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for participation in surveys and contests will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for providing financing will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for targeted advertising will not be possible;
- Our use of your data for undertaking activities to verify or maintain the quality or safety of our services or devices will not be possible;
- Our use of your data for verifying customer information will not be possible.
Identifying information – Phone number
Specific piece of information
Legal basis for processing this information
- The user has provided consent to the processing of their information;
- Processing is necessary to perform a contract with the user;
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
- Processing is necessary for compliance with a legal obligation.
Where we get this information
- Information submitted by the consumer;
- Social networks;
- Surveys;
- Tracking pixels;
- The observation and recording of activities by the business, such as through the use of cookies.
How we use this information
- Analytics;
- Auditing compliance;
- Auditing transactions that the consumer has entered into;
- Counting ad impressions to unique visitors;
- Enforcing our Terms of Service;
- Marketing and advertising;
- Participation in surveys and contests;
- Performing services;
- Providing customer service;
- Providing financing;
- Resolving disputes;
- Targeted advertising;
- Undertaking activities to verify or maintain the quality or safety of our services or devices;
- Verifying customer information.
What happens if we don’t have this information
- Our use of your data for analytics will not be possible;
- Our use of your data for auditing compliance will not be possible;
- Our use of your data for auditing transactions that the consumer has entered into will not be possible;
- Our use of your data for counting ad impressions to unique visitors will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for participation in surveys and contests will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for providing financing will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for targeted advertising will not be possible;
- Our use of your data for undertaking activities to verify or maintain the quality or safety of our services or devices will not be possible;
- Our use of your data for verifying customer information will not be possible.
Identifying information – IP address
Specific piece of information
Legal basis for processing this information
- The user has provided consent to the processing of their information;
- Processing is necessary to perform a contract with the user;
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
- Processing is necessary for compliance with a legal obligation.
Where we get this information
- Information submitted by the consumer;
- Social networks;
- Surveys;
- Tracking pixels;
- The observation and recording of activities by the business, such as through the use of cookies.
How we use this information
- Analytics;
- Auditing compliance;
- Auditing transactions that the consumer has entered into;
- Counting ad impressions to unique visitors;
- Enforcing our Terms of Service;
- Marketing and advertising;
- Participation in surveys and contests;
- Performing services;
- Providing customer service;
- Providing financing;
- Resolving disputes;
- Targeted advertising;
- Undertaking activities to verify or maintain the quality or safety of our services or devices;
- Verifying customer information.
What happens if we don’t have this information
- Our use of your data for analytics will not be possible;
- Our use of your data for auditing compliance will not be possible;
- Our use of your data for auditing transactions that the consumer has entered into will not be possible;
- Our use of your data for counting ad impressions to unique visitors will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for participation in surveys and contests will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for providing financing will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for targeted advertising will not be possible;
- Our use of your data for undertaking activities to verify or maintain the quality or safety of our services or devices will not be possible;
- Our use of your data for verifying customer information will not be possible.
Identifying information – Email address
We are not required to collect this information by a law, court order, nor by a tribunal order. We do not combine nor link the personal information that we hold about you.
With whom we share your personal information
We share the personal information below with the following third parties for the following reason(s):
Identifying information – Name
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Customer management systems;
- Data analytics providers;
- Email marketing vendors;
- Email service providers;
- Financial transactions processors;
- Fraud prevention services vendors;
- Government or law enforcement entities;
- Hosting providers;
- Parties that need to operate the website;
- Shipping companies;
- Klarna Payments.
Reason(s) for sharing
- When you place an order in the webstore with Klarna Payments as the choosen payment method, information about the products in the order (namne, price, quantity, SKU) is sent to Klarna together with your billing and shipping address. Klarna then responds with a unique transaction ID.This ID is stored in the order in WooCommerce for future reference.;
- To market to you via email;
- To manage our interactions with you;
- To process transactions;
- To analyze your interactions with us or our website;
- To provide you with advertisements;
- To prevent or investigate fraud;
- To prevent or investigate criminal activity;
- To enforce our Terms of Service.
Identifying information – Postal / Shipping address
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Customer management systems;
- Data analytics providers;
- Email marketing vendors;
- Email service providers;
- Financial transactions processors;
- Fraud prevention services vendors;
- Hosting providers;
- Parties that need to operate the website;
- Shipping companies.
Reason(s) for sharing
- To market to you via email;
- To manage our interactions with you;
- To process transactions;
- To analyze your interactions with us or our website;
- To provide you with advertisements;
- To prevent or investigate fraud;
- To prevent or investigate criminal activity;
- To enforce our Terms of Service.
Identifying information – Billing address
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Customer management systems;
- Data analytics providers;
- Email marketing vendors;
- Email service providers;
- Financial transactions processors;
- Fraud prevention services vendors;
- Hosting providers;
- Parties that need to operate the website;
- Shipping companies.
Reason(s) for sharing
- To market to you via email;
- To manage our interactions with you;
- To process transactions;
- To analyze your interactions with us or our website;
- To provide you with advertisements;
- To prevent or investigate fraud;
- To prevent or investigate criminal activity;
- To enforce our Terms of Service.
Identifying information – Phone number
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Customer management systems;
- Data analytics providers;
- Email marketing vendors;
- Email service providers;
- Financial transactions processors;
- Fraud prevention services vendors;
- Hosting providers;
- Parties that need to operate the website;
- Shipping companies.
Reason(s) for sharing
- To market to you via email;
- To manage our interactions with you;
- To process transactions;
- To analyze your interactions with us or our website;
- To provide you with advertisements;
- To prevent or investigate fraud;
- To prevent or investigate criminal activity;
- To enforce our Terms of Service.
Identifying information – IP address
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Customer management systems;
- Data analytics providers;
- Email marketing vendors;
- Email service providers;
- Financial transactions processors;
- Fraud prevention services vendors;
- Hosting providers;
- Parties that need to operate the website;
- Shipping companies.
Reason(s) for sharing
- To market to you via email;
- To manage our interactions with you;
- To process transactions;
- To analyze your interactions with us or our website;
- To provide you with advertisements;
- To prevent or investigate fraud;
- To prevent or investigate criminal activity;
- To enforce our Terms of Service.
Identifying information – Email address
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Customer management systems;
- Data analytics providers;
- Email marketing vendors;
- Email service providers;
- Financial transactions processors;
- Fraud prevention services vendors;
- Hosting providers;
- Parties that need to operate the website;
- Shipping companies.
Reason(s) for sharing
- To market to you via email;
- To manage our interactions with you;
- To process transactions;
- To analyze your interactions with us or our website;
- To provide you with advertisements;
- To prevent or investigate fraud;
- To prevent or investigate criminal activity;
- To enforce our Terms of Service.
How we protect your personal information
We have implemented the following measures to protect and safeguard your personal information:
- Limiting the amount of personal information that we collect to strictly necessary only;
- Using ssl or other secure connection technologies when receiving or sending personal information beyond internal networks;
- Destroying the personal information that we no longer need;
- Performing regular risk assessments;
- Screening all employees with access to personal information;
- Training our employees;
- Performing regular due diligence of vendors.
Sale of your information
We do not sell your personal information.
Cookies
A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. Please visit our Cookie Policy to learn more about what cookies we collect, why we collect them, and how to change your cookie settings.
Children’s privacy
This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.
Analytics programs
This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.
Information retention
We retain all of the information that we collect until we do not require the information or the customer requests we destroy it.
Direct marketing
We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. Residents of Australia and/or the European Union and/or the European Economic Area and the United Kingdom – You may, at any time, request that we cease to use your information for direct marketing purposes by emailing us at info@redcityimpressions.com.
Your rights
Depending upon where you reside, you may have the following rights with regard to your personal information:
The right to access the personal information that we have collected about you.
Applies To
The right to say no to the sale of your personal information.
Applies To
The right to request that we delete all or some of the personal information that we have collected on you.
The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).
Applies To
The right to request that we amend any of the information that we have collected about you.
Applies To
The right to withdraw your consent to the processing of your data.
Applies To
The right to request that we restrict the processing of your data.
Applies To
The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.
Applies To
The right to not have to identify yourself, or of using a pseudonym in certain circumstances.
Applies To
The right to stop receiving unwanted direct marketing.
Applies To
Exercising your rights
You may exercise the rights specified above by submitting a consumer request to:
Ken Van Someren
Owner
info@redcityimpressions.com
587-815-5672
5305 50 Avenue Red Deer, AB T4N4B6
Canada
https://redcityimpressions.com
We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:
- Name;
- Postal / Shipping address;
- Billing address;
- Phone number;
- Email address.
Please note that we may be unable to process your request if you do not provide us with the above information.
We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.
Complaints
You have the right to lodge a complaint regarding our collection, use and sharing of your personal information by contacting us at the following contact information:
- Ken Van Someren
- Owner
- info@redcityimpressions.com
- 587-815-5672
- 5305 50 Avenue Red Deer, AB T4N4B6
- Canada
Any such complaints must first be addressed to us in writing as required by Australia Privacy Act 1988 S 40(1A). We will respond to all complaints within a reasonable time (usually 30 days). If you are not satisfied with our response to your complaint, you may then lodge a complaint with the Office of the Australian Information Commissioner by following the steps on this page.
Accountability
The following person is accountable and responsible for our privacy practices and procedures:
Ken Van Someren
Owner
587-815-5672
info@redcityimpressions.com
You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. Residents of Quebec may lodge a complaint with the Office of the Privacy Commissioner of Quebec by filling out this form or calling 1-888-528-7741. Residents of Canada may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this page or calling 1-800-282-1376.
Location of data processing
All data processing activities undertaken by us take place in Canada.
Third-party websites
This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
Do Not Track
Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track (“DNT”). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.
Changes to Privacy Policy
We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.
Questions
If you have any questions about this Privacy Policy, please contact us at info@redcityimpressions.com.